Many cruise lines have been exceptionally lenient with cancellation and refund policies since sailing restarted while strict pandemic protocols were still in effect. Disney Cruise Line is now tightening their policies, however, with a shorter refund window and requiring tests for guests to take advantage of the policy.
Shorter Window for Last-Minute Cancellations
All major cruise lines have had temporary policies in place for guests who may test positive for COVID-19 shortly before their sailing date, when they may be ill or infectious to others during their cruise.
Disney Cruise Line’s policy has been that guests who test positive within 14 days of embarkation would be able to use the “Temporary Flexible Refund Policy” to “receive a refund in their original form of payment without Disney-imposed cancellation fees.”
Guests also have the option to “apply their cruise fare toward a future sail date” if applicable. Now, that policy has quietly